Job Description

Job Description

Job Description

Fields BMW of Winter Park is seeking a positive team member to join our dynamic dealership to provide a luxury experience to both our internal and external customers! Our goal is to provide the best customer experience and create life-long relationships.

  Job Responsibilities

• Install seat, steering wheel, and floor protection in all vehicles taken in for service prior to returning a completed vehicle to a customer, remove the seat, steering wheel and floor covers and ID tags installed when vehicle was brought in for service.
• Help to maintain the parking lot in and organized and efficient manner.
• Move customer and dealership vehicles as directed.
• Help inspect the vehicles for stains, debris and damages before returning the vehicle to the customer, and report any damages to the management immediately.
• Retrieve customer vehicles from the parking lot when their bill is paid or as directed by the cashier or service advisors.
• Remain in the service write-up area unless performing another task as directed.
• Understand and comply with federal, state, and local regulations, such as safety requirements, hazardous waste disposal, OSHA, Right-to-Know, etc.
• Check in loaner vehicles being returned by customers.
• Help maintain the cleanliness of the customer drop off area.
• Utilize all available information to ensure proper resolution of problems.
• Provide prompt, efficient, and quality service to the customers and dealership.
• Take the initiative to exceed customer satisfaction, even if it requires overcoming obstacles.
• Present self as a positive role model by demonstrating commitment to the department, customers, dealership, and company.
• Attend training classes as directed by management.
• Assist greeter during heavy traffic load conditions.

Job Qualifications

• Must have high school diploma or the equivalent.
• Background and MVR Check required

What We Offer

Medical, Dental, Vision, Short- and Long-Term Disability, Paid Basic Life Insurance, 401(k) Plan, Personal Time Off, Paid Training, Employee vehicle purchase plans, Health and wellness, Saturday Lunches, Discounts on products and services

Physical Demands : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• While performing the duties of the job, the employee is regularly required to stand; walk; use hands to finger and reach with hands and arms; climb or balance; and talk or hear.
• The employee frequently is required to stoop, kneel, crouch, or crawl.
• The employee is occasionally required to sit.
• Ability to communicate customers' interests, needs and requests to management and sales personnel.
• Team-oriented
• Willing to submit to a pre-employment background check.
• Professional personal appearance
• Valid Driver’s License with an acceptable motor vehicle driving record according to dealership guidelines.

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