Team Lead Second Shift (1:00pm - 9:00pm) Job at Planet Fitness - PF Baseline Fitness, Davenport, IA

RXd4cUs4SlFobmg3ekw5WENqY2R4NHV3cmc9PQ==
  • Planet Fitness - PF Baseline Fitness
  • Davenport, IA

Job Description

Job Description

Job Description

BASELINE FITNESS

Job Description

Job Title: Team Lead

Reports to: Club Manager

Status: Full Time / Non-Exempt

Job Summary

Responsible for assisting in the oversight of gym operations to ensure positive member experience and financially successful club.

Essential Duties and Responsibilities

  1. Assist in member service oversight making sure all staff are always providing great customer experience.
  2. Very involved in all front desk related tasks
  3. Greet/meet potential members and provide gym tour
  4. Assist to facilitate member service issues and questions.
  5. Provide backup support to Club Manager as needed.
  6. Assist overseeing cleanliness and appearance of gym
  7. Assist in managing marketing efforts. Making sure staff is aware and trained on all current marketing promotions.
  8. Assist in ordering supplies, keeping inventory and tracking reports as needed.

Essential Behavior Requirements

  1. Customer Service : communicates and interacts with customers (includes coworkers and the public) in a way that exceeds the customers wants and needs.
  2. Listening : actively listens to customers (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem.
  3. Problem Solving : recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
  4. Diplomacy : demonstrates tact and skill in all interactions while using appropriate behavior and language.

Minimum Qualifications

  • Strong customer service skills
  • Strong communication, organizational and leadership skills
  • Basic computer proficiency

Physical Demands

  • Standing and walking at least 75% of the shift
  • Talking in person or on the phone at least 75% of the shift
  • Must be able to lift up to 50 lbs less than 30% of the time

Other

  • Employee Recognition Program
  • Advancement Opportunities: The Team Lead position is a developmental position in our manager pipeline. It is the first step along our progressive, Purple Path, to becoming a Club Manager. Team Leads learn the Planet Fitness culture and experience, while simultaneously building their leadership and development skills. Team Leads who successfully complete the Team Lead program, would then move onto Manager in Training and if successful, a Club Manager position.

Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness

Job Tags

Full time, Shift work,

Similar Jobs

ALOIS Healthcare

Travel Nurse RN - Outpatient Med Surg - $2,636 per week Job at ALOIS Healthcare

 ...Job Description ALOIS Healthcare is seeking a travel nurse RN Outpatient Med Surg for a travel nursing job in Claremont, New Hampshire....  ...nursing care to assigned patients in an outpatient facility or clinic. Records patient histories, performs various diagnostic... 

Haven Home Health & Hospice

Home Health LPN Job at Haven Home Health & Hospice

*Home Health Licensed Practical Nurse* Springfield, MO *Haven is family-owned and operated by clinicians who understand your passion to...  ...best for patients and their families. **Job Summary:* The LPN provides skilled nursing services to patients in their homes to... 

Newport Associates

(Work From Home)- Virtual Assistant Job at Newport Associates

 ...or a seasoned traveler, well provide the training and support you need to thrive. Position Details Location : Remote (Work from Home) Employment Type : Full-time or Part-time Key Responsibilities Personalized Travel Support : Serve as a trusted advisor... 

Business Solutions Marketing Group

Work from Home Customer Service Assistant Job at Business Solutions Marketing Group

 ...My name is Brad Nelson, Our Subsidiary Company is looking to hire a reliable customer service assistant. This is a flexible work from home job position Responsibilities Answer and direct phone calls Organize and schedule appointments Plan meetings and... 

PetSuites

Professional Dog Trainer Job at PetSuites

 ...little bit lifeguard and a little bit sloppy kiss getter. Youll help our canine guests feel their best and go home smelling like a new dog. You help our friends smile when their pet parents come to pick them up because they feel like a million bucks. Youll get wet. You...