System Administrator T2 (MSP) Job at Bowman Williams, Danbury, CT

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  • Bowman Williams
  • Danbury, CT

Job Description

System Administrator T2 (MSP)

A growing Managed IT Services Provider in Danbury, Connecticut is seeking a System Administrator T2 (MSP) to provide top-tier support to small and medium-sized businesses. This role is a blend of remote and on-site client support, requiring strong technical skills, problem-solving abilities, and a customer-focused mindset. If you’re looking for a collaborative, growth-oriented environment where your contributions make a direct impact, we’d love to hear from you!

Why Join Us?

  • Competitive salary: $60,000 - $75,000
  • Comprehensive benefits package including 401(k) with match, health, dental, and vision insurance
  • Opportunities for career growth in a fast-growing MSP
  • Flexible work environment with a mix of remote and on-site support
  • A supportive team that values initiative, learning, and professional development

Key Responsibilities:

  • Provide remote and on-site IT support for clients within 45 minutes of Hazlet, NJ
  • Troubleshoot and resolve Windows desktop/server issues, network outages, and security concerns
  • Install, configure, and maintain network components, backups, and security solutions
  • Support Microsoft 365, Outlook configurations, Active Directory (AAD/Azure AD), and mobile email setups
  • Diagnose and remediate malware, virus infections, and cybersecurity issues
  • Work with ConnectWise Manage, Automate, and Control (preferred but not required)
  • Assist with server upgrades, cloud migrations, and PC deployments
  • Manage escalations for critical outages and VIP client support

Ideal Candidate:

  • Must have recent experience working for a Managed Services Provider (MSP).
  • 2+ years of experience in IT support (Windows, Microsoft 365, Active Directory, technical troubleshooting)
  • Strong problem-solving and customer service skills
  • Knowledge of backup utilities (Datto, Carbonite, Azure) and firewalls (SonicWall preferred)
  • Self-motivated, resourceful, and a team player

Work Environment & Schedule:

  • Full-time position (Monday – Friday, 8-hour shifts)
  • Hybrid setup: Primarily remote with 1-2 days per week on-site at client locations

Job Tags

Full time, Flexible hours, Shift work, 2 days per week, 1 day per week, Monday to Friday,

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