Job Description

Sofidel America is a subsidiary of the Sofidel Group, a global leader in the production of tissue paper for hygienic and domestic use. We are dedicated to innovation, sustainability, and excellence in our industry. Our team members are integral to our success, contributing to our mission of delivering high-quality products while minimizing our environmental footprint.

We are currently looking for an IT Systems Analyst. This position is responsible for maintaining and supporting a smoothly running and efficient Corporate systems infrastructure including hardware, software and data. For new sites this person will also implement new equipment and configurations based on company wide standards and current infrastructure templates.

Job Duties and Responsibilities:

• Support and troubleshoot Microsoft Office 365 / Azure / Exchange / Sharepoint
• Support and modify Active Directory / Group Policy
• Setup and manage Microsoft Windows Server configuration, administration, and support of internal file servers, application servers, Exchange servers.
• Data Center hardware and server configuration, administration, and support
• SAN, NAS, Backups using standard industry equipment
• VMware ESXi/vSphere
• Ensure systems are secure and compliant
• Coordinate remote hands & eyes for any remote site issues
• Develop and document specifications, researching vendors and solutions for comparison, and estimating initial and recurring costs associated with these solutions.
• Work with 3rd party service providers to address outages and service disruptions
• Document and maintain the current environment
• Works with IT team to create department policies.
• Provides level 2-3 systems support.

Requirements:

• Bachelor’s or Associate's Degree in Information Technology or IT Systems Management.
• Minimum of 3 years of experience in systems administration.
• Preferred certifications: Windows, VMware, or related systems.
• Strong knowledge of Palo Alto, Cisco switch and router OS, VMware, Cisco WAP, HP/Aruba networks, SANs, virtual servers, and VOIP.
• Proficient in scripting, MIBs, spreadsheets, and word processing.
• Familiarity with server and network management tools, MS Office, and reporting tools.
• Must be willing and able to travel approximately 25-50% of the time during projects, depending on project needs and locations.

Why Join Sofidel:

• Competitive salary and benefits package, including health, dental, and vision insurance.
• 401(k) retirement plan with company match.
• Opportunities for professional development and career advancement within Sofidel America.
• A collaborative and supportive work environment committed to sustainability and innovation.

Equal Opportunity Employer Statement:

Sofidel America is an Equal Opportunity Employer . All applicants will be considered without regard to any legally protected status.

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