Job Description

U.S Citizenship is REQUIRED !

Job Description:

• Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes

• Review system and application logs, verifying completion of scheduled jobs such as backups

• Maintain a robust security posture with Firewalls, monitoring tools, secure VPN, IDS/IPS etc.

• Maintain and operate multiple email servers on Windows and Linux servers.

• Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.

• Configure system CPU, memory, and disk partitions as required.

• Perform periodic performance reporting to support capacity planning.

• Manage and administer O365 (cloud), MS Exchange (on-prem), MS Office

• Work with Active Directory (GPOs etc.) to create, change, and delete user accounts per request.

• Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirement.

• Serve as primary escalation point for incident tickets from Level 1 Service Desk

• Apply systems and security patches to all workstations and servers in accordance with established policies and procedures

• Use remote desktop tools to troubleshoot escalated incidents and to deploy and remove local applications

• Maintain and operate a data backup and recovery solution for corporate infrastructure

• Provide on-site system administration for COTS applications

• Manage updates to hardware and software to maintain currency as well as the overall data center administration requirements

• Develop and maintain company websites (WordPress, HTML)

• Train and guide junior sys admin on hardware and software usage.

• Manage corporate IT Service Management (ticketing) systems.

• Support ISO 9K, 20K, 27K, NIST 800-171 and CMMC certifications

Education and Work Experience Requirements:

Education:

• AA/AS degree in Computer Technology, Information Systems or Equivalent and 3 to 5 years relevant experience as a systems administrator OR High School diploma and 5 to 8 years relevant experience as a systems administrator

• Must have CompTIA Security+ certification or obtain within 3 months of hire

Experience:

• Hyper V Virtual Machines (Required)

• Windows servers 2019+ (Required)

• Active Directory (GPOs) (Required)

• Firewalls and VPN architecture (Required) (Fortigate Firewall & VPN, FortiEMS and FortiClient preferred)

• O365 Online (Cloud based) and MS Office (Required)

• Network switches and configuration (Required) (Forti switches preferred)

• VLAN and local network configuration and maintenance (Required)

• Mentoring junior SA in complex SA tasks (Required)

• MS Exchange (Required)

• WordPress, HTML (Preferred)

• SharePoint online (Preferred)

• Wireless access points (Preferred)

• Knowledge of ITIL service management (Preferred)

• Experience with ISO 9K, 20K and 27K (Preferred)

• Experience with SharePoint online (Preferred)

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