Job Description

Systems Administrator – AS400 & Business Application Support

Our client, a well-respected and forward-thinking organization, is seeking a reliable and service-oriented Systems Administrator to provide on-site and remote support for business-critical applications and users across the company. This is a tactical, hands-on role focused on stabilizing legacy systems, optimizing application performance, and ensuring seamless technical support for a team that spans both in-office and mobile environments.

As the company continues its investment in digital transformation, this position offers strong visibility, autonomy, and a clear path to future leadership opportunities—including Director or even CIO-level progression for the right candidate.

Key Responsibilities

Line-of-Business Application Support

• Serve as the primary technical point of contact for AS400 (iSeries) operations—user access, job monitoring, troubleshooting.
• Troubleshoot SQL-based integrations , APIs, and third-party application connections.
• Assist in building and maintaining SQL reports and dashboards for operational and leadership use.
• Partner with vendors to resolve system issues, manage updates, and ensure business continuity.
• Maintain clear documentation for workflows and support processes.

End-User & Device Support

• Deliver in-person and remote support across all departments, including remote/mobile users.
• Support mobile technologies including tablets, smartphones, and handheld scanners.
• Resolve escalated issues not handled by Tier 1 support (you’ll oversee one Tier 1 tech).
• Set up and configure desktops, devices, and peripherals to meet departmental needs.
• Provide user training on system workflows and tools to improve self-sufficiency.
• Escalate effectively to MSP or application vendors when needed.

Operational Support & Maintenance

• Act as liaison between internal stakeholders and vendors, ensuring alignment and responsiveness.
• Monitor system uptime and user access for mission-critical applications.
• Assist with user onboarding/offboarding and system provisioning.
• Support auxiliary devices such as barcode printers, label systems, etc.

What We’re Looking For

Must-Have Experience:

• Minimum 5 years of IT experience with a strong preference for Systems Administrator
• Proficiency in AS400 administration, support, and troubleshooting.
• Solid working knowledge of SQL for data queries, reporting, and basic integrations.
• Experience supporting end users and mobile devices in complex environments.
• Excellent interpersonal skills—ability to communicate clearly, listen actively, and build trust across teams.

Nice-to-Have Exposure:

• Experience with system integrations , APIs, or third-party software connections.
• Familiarity with Active Directory, Exchange, SharePoint, or virtualization tools is a plus.

Ideal Candidate Profile

You’re not just a technician—you’re a collaborator , a problem solver , and a communicator . You understand the importance of translating technical know-how into reliable, people-focused support. Whether you're cleaning up legacy systems or helping field teams stay connected, you keep things running smoothly—and with a positive attitude.

What’s in It for You

• Competitive salary + benefits
• Career Growth : Clear path to IT Director and future CIO roles for high performers
• Stability + Innovation : Join a respected company with great people, strong leadership, and a desire to modernize IT operations
• Autonomy : Bring your ideas, streamline workflows, and drive meaningful business outcomes with support from leadership

Interested?

If you're ready to level up your impact and work with a leadership team that values IT as a business driver—not just support— we want to hear from you .

Apply today or reach out directly to start a confidential conversation.

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