Senior Business System Analyst Job at AHU Technologies Inc, Washington DC

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  • AHU Technologies Inc
  • Washington DC

Job Description

Job Description

Job Description

Role : Senior BSA
Client : DC Government
Location : Washington, D.C. (Hybrid - 4 days onsite)

Job Description:
Duties and Responsibilities:

  • Business analysis and process mapping Maintain comprehensive business process flow diagrams (i.e., process maps / flow charts) to document and visualize workflows that are supported by new software application.
  • Collaborate with Product Owners to understand business processes, watch demonstrations and using a sandbox develop training material for staff.
  • Identify channels to deliver training to staff including videos, tipsheets, contextual help and others. Training and organizational change management
  • Create training materials, including user guides, videos, and other instructional resources, to facilitate user onboarding and ongoing system support.
  • Collaborate with cross-functional teams to maintain knowledge base portals such as Confluence, AzureDevOps, and SharePoint, ensuring that information is up-to-date, organized, and easily accessible.
  • Conduct hands-on end-user training on Dynamics 365, ensuring users are equipped with the knowledge and skills necessary to utilize the system effectively.
Experience:

  • Develop training materials, including user guides, videos,: 3 years (Preferred)
  • facilitate user onboarding and ongoing system support: 3 years (Preferred)
  • Proven experience as a Business Analyst,: 3 years (Preferred)
  • developing business process flow diagrams, user stories,: 3 years (Preferred)
  • Business Process and workflow/data flow design: 2 years (Preferred)
  • Knowledgebase -Confluence, AzureDevOps, and SharePoint: 1 year (Preferred)
  • Child Welfare Agency: 1 year (Preferred)
  • Bachelors degree in IT or related field or equivalent: 10 years (Preferred)
  • 11-15 yrs. BA: 10 years (Preferred)
  • Project management skills: 5 years (Preferred)
  • 11-15 yrs. requirements gathering and documentation: 10 years (Preferred)
  • 11-15 yrs. MS Office/suites: 10 years (Preferred)
  • Hands-on end-user training on Dynamics 365: 3 years (Preferred)

Flexible work from home options available.

Job Tags

Work from home, Flexible hours,

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