Job Description

Mendon Truck Leasing and Rental, a branch of PETIT FORESTIER GROUP, a full-service leasing and rental company and a leader in the refrigerated fleet market, is searching for an experienced Senior Manager of Accounts Receivable to manage the accounts receivable support and collections team and to perform a variety of moderately complex billing support functions to ensure the accurate and timely payment of invoices on a monthly and intra-monthly schedule. Additionally, the Senior Manager of Accounts Receivable will be responsible for working with Mendon's client facing management teams and support the Operations Control and Billing Manager to investigate and determine the root cause of billing errors, make the appropriate system changes and follow-up with corrections to existing invoices.

Tasks include but are not limited to:

• Develop and optimize annual credit management strategy and goals.
• Demonstrate expertise in scaling credit control work by upgrading methodology and collaborating with the system team for sustainable solutions.
• Review and assess credit line applications, credit increase requests, and perform credit risk assessments promptly.
• Conduct periodic credit line adjustment reviews and decrease credit lines as needed.
• Proactively monitor, evaluate, and mitigate risks while escalating concerns to key stakeholders.
• Maintain effective partnerships with Sales, Operations, and Finance departments, proposing system optimization requirements to align with business development changes.
• Perform collection and bad debt reviews, collaborating with collection agencies and legal departments as necessary.
• Respond quickly to emergencies and special cases.
• Regularly provide AR and Credit reports to meet client and business needs.
• Collaborate with the global credit control team on methodology discussions and cross functional collection matters.
• Complete other credit related tasks as required by leadership.
• Partner with collection agencies to optimize collections and profitability impact.
• Ensure efficient and compliant processes within the titling and licensing teams.
• Gather and summarize supplemental billing information to accommodate specific customer requirements.
• Respond to customer inquiries regarding invoices.
• Ensure proper application of payments from collection teams.

Required Skills:

• Possess excellent written and verbal communication skills.
• Ability to handle confidential and sensitive information.
• Strong analytical and problem-solving skills.
• Strong understanding of basic accounting principles.
• Ability to effectively interact and communicate with customers in a professional manner.
• Successfully manager a team and allocate workload effectively.
• Proven track record of soft and hard collections.

Required Experience:

• 10+ years prior experience in a fast-paced billing and collection environment.
• 5+ years prior supervisory or management level experience.
• Experience with Financial Force, Salesforce, a plus.
• Excellent management skills

Education:

• Bachelor's degree in Finance, Accounting or a related field preferred.

Customer Service Demonstrate flexibility in satisfying customer demands in a high-volume production environment. Maintains the highest levels of customer care while demonstrating a friendly and cooperative attitude either verbally or written communication.

Additional information Reports to: CFO Direct Reports: Collections, Licensing and Registration and AR Associates Job Type: Full-time Schedule: Monday to Friday Salary: $120,000.00 - $140,000.00 per year Work Location : Hybrid - 362 Kingsland Ave, Brooklyn, NY 11222

Benefits:

• 401(k)
• Dental Insurance
• Vision Insurance
• Health Insurance
• Life Insurance
• Sick Time Off
• Vacations
• Holidays

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