Job Description Manage abandoned calls and voicemail calls left by the consumer in the IVR. Manage follow-up cases. Ensure documents sent by the consumer are complete before submitting them to the respective stakeholder. Manage the CSI with low ratings. Perform any other relevant tasks deemed necessary to ensure the best quality of service. Effectively manage queues to meet expectations and reply to customers in a timely manner via live chat. Act as a resolution agent for live chat, investigating issues, resolving them, or escalating to the First Contact Resolution (FCR) person in charge for resolution. Minimum Experience (Years) 1 to 3 years Qualifications Diploma with 1 year of relevant experience in a customer contact centre; OR SPM with 3 years of relevant experience in a customer contact centre. #J-18808-Ljbffr Commerce Access Sdn. Bhd
Marvin, a respected leader in the design and manufacturing of premium windows and doors, is seeking a creative and enthusiastic Event Marketer to join our dynamic marketing team. This role involves crafting engaging event experiences that elevate our brand and forge strong...
...Job Description Chief Medical Officer Spokane WA We are in search of a self-motivated, forward-thinking physician to fill a vital leadership role in which their passion for partnering with people who need access to care, and support is displayed every day...
...What You Will Do: Provides On-Site (local division office) and Remote support (entire company). Provides troubleshooting, and end-... ...Life Cycle Management, Change Management, Incident Management, Helpdesk Ticketing, and its impacts on ensuring business continuity. ~...
Description Overnight Shift: 9:00 PM - 4:30 AM (Or until all aircrafts are fully cleaned) Weekend Availability Required TAKE CLEANLINESS TO NEW HEIGHTS-BECOME AN AIRCRAFT CLEANER WITH US! The Aircraft Cleaner ensures a clean, safe aircraft interior to support...