Remote Call Center Representative Job at Primary Services, Houston, TX

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  • Primary Services
  • Houston, TX

Job Description

3 days ago Be among the first 25 applicants

This range is provided by Primary Services. Your actual pay will be based on your skills and experience talk with your recruiter to learn more.

Base pay range

$16.00/hr - $17.00/hr

Additional compensation types

Commission

Join a dynamic team and enjoy comprehensive paid training, generous commission opportunities, and exciting incentives like gift cards, concert tickets, and even vacation cruisesall while working from home with company-provided equipment.

Primary Services is excited to announce the role of Remote Call Center Representative for a well-established company. This position is perfect for individuals who thrive in a fast-paced environment, enjoy helping customers, and have a passion for sales. In this role, you will engage with potential customers, assist them in finding the best services, and maximize sales opportunitiesall while delivering outstanding customer experiences.

Responsibilities
  • Answer a high volume of inbound customer calls and collect contact information.
  • Establish a strong connection with customers to identify and anticipate service needs.
  • Promote additional services and special offers tailored to customer preferences.
  • Maintain and update a database of potential and existing customers.
  • Collaborate with a supportive team to achieve shared sales goals.
Qualifications
  • High school diploma or equivalent.
  • 1-2 years of experience in customer service and/or sales functions preferred.
  • Bilingual in Spanish and English.
  • Strong phone etiquette and a friendly, customer-focused attitude.
  • 1+ year of sales experience.
  • Ability to quickly learn and match customer needs to service solutions.
  • Availability to work scheduled shifts between 7 AM and 8 PM, Monday to Friday.
  • Must live in Greater Houston, Texas area.
Compensation
  • Generous monthly commission structure ($400 - over $1000 monthly on top of base pay)
  • Incentives (including gift cards to retail stores, concert and sports tickets, and vacation cruises)
  • Positive, bright call center working environment
Seniority level
  • Entry level
Employment type
  • Contract
Job function
  • Customer Service and Sales
  • Industries: Utilities, Telephone Call Centers, and Telecommunications

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Job Tags

Contract work, Live in, Remote work, Monday to Friday, Shift work,

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