QA Specialist/Investigator - QAS049 - Mon-Fri 9AM-5PM Job at WellLife Network, New Hyde Park, NY

Rnc5ckk4UmVoWFo2enJwYkRUWWZ4NHUx
  • WellLife Network
  • New Hyde Park, NY

Job Description

Job Details

Job Location
Corporate Office (Main Office) - Lake Success, NY

Position Type
Full-Time

Education Level
4 Year Degree

Salary Range
$25.24 - $28.13 Hourly

Travel Percentage
Up to 25%

Job Shift
Day

Job Category
QA - Quality Control

Job Description

About WellLife Network: WellLife Network is a leading health and human services organization dedicated to supporting individuals and families across New York City and Long Island. Recognized as a 2023 top-rated nonprofit, WellLife Network empowers people to overcome life's challenges and achieve greater independence, well-being, and inclusion. We offer a comprehensive suite of programs spanning mental health, developmental disabilities, substance abuse, housing, and employment support, all grounded in a commitment to compassionate, high-quality care. Central to our mission is an unwavering dedication to diversity, equity, inclusion, and belonging (DEIB) within our organization and in the communities we serve. As a trusted community partner, WellLife Network fosters a nurturing environment where everyone has the opportunity to thrive and realize their fullest potential.

Position Summary: As a QA Investigator with WellLife Network, you'll play a critical role in safeguarding both our organization and the people we serve. Your responsibilities include conducting objective investigations into incidents and alleged misconduct involving individuals served, as well as WellLife Network employees and contractors. You will assess program compliance with Federal and State regulations, including OPWDD, OMH, DOH, and CMS standards, along with agency policies and procedures. Additionally, you'll provide training and technical assistance in incident management and quality assurance, conduct investigations into reportable incidents such as abuse and neglect, and prepare thorough, timely investigation reports. Working across all service areas, you'll uphold WellLife Network's mission, core values, and code of ethics.

Essential Accountabilities:
  1. Regulatory Compliance: Conduct site visits, provide training, and review documentation to ensure compliance with federal, state, and agency policies.
  2. Incident Management: Investigate incidents thoroughly, meeting regulatory timelines to uphold safety and adherence to policy.
  3. Site Standards: Support programs in maintaining clean, well-managed environments that meet federal, state, and agency standards.
  4. Training Verification: Regularly review training records to confirm all staff have completed required training and are well-prepared.
  5. Quality Audits and Review Participation: Conduct internal audits and program site reviews as needed, ensuring compliance with regulatory mandates. Perform follow-up audits to confirm corrective actions are effective. Develop and refine audit tools and draft written reports summarizing findings.
  6. Team Collaboration: Partner with program staff, management, and leadership to share findings from site visits, address issues, and implement solutions effectively.
  7. Developmental Training: Deliver training and technical support to enhance program compliance and elevate service quality.
  8. Cross-Site Engagement: Travel as needed to support multiple program sites, fostering a cohesive, high-quality care environment.
  9. Effective Communication: Maintain clear, consistent communication with teams to facilitate growth and uphold service standards.

Qualifications

Bachelor's degree preferred; excellent platform and communication skills. Experience in conducting investigations. Experience in conducting quality audits in a Medicaid funded environment. Knowledge of OPWDD/OMH/DOH/CMS regulations and all aspects of incident management. Must have access to a vehicle and a valid NYS driver's license. Must be able to travel in 5 boroughs and Long Island.

BENEFITS AND PERKS: At WellLife Network, we prioritize our employees' growth and well-being with a comprehensive benefits package that includes medical, vision, and dental insurance, 401(k) matching, and flexible spending accounts. Enjoy perks like Summer Fridays, gym passes, and life insurance options. Our commitment to career advancement includes tuition assistance, mentorship, leadership training, and more. As a qualifying employer for Public Service Loan Forgiveness, WellLife Network supports your career and financial goals while helping you make a meaningful community impact. Join us to experience a workplace that invests in your success and well-being! WellLife Network

Job Tags

Hourly pay, Full time, For contractors, Summer work, Flexible hours, Shift work,

Similar Jobs

aci environmental consulting

Environmental Scientist Job at aci environmental consulting

 ...Company Description aci environmental consulting is an environmental consulting firm with offices in Austin, Texas (Headquarters) and...  ...Natural Resources Management, or Environmental Science. This is an entry-level position, however any previous experience in environmental... 

Skechers

Retail Assistant Store Manager Job at Skechers

Retail Assistant Store ManagerOur Assistant Store Managers play an important role in creating a memorable customer experience. They support our day to day store operations, help develop our store employees, and act as product and brand ambassadors for... 

Mosaic

Specialized Home Provider - Liberal, KS Job at Mosaic

Are you looking for a meaningful work opportunity in your home? Become a Host Home / Shared Living provider with Mosaic at Home! Average annual income of $47,000 (federally tax-free) plus monthly rent/household expenses. You must reside in the state of Kansas (due to...

Jobot

Traveling PM / Superintendent- Federal Construction Job at Jobot

 ...travel would be preferred. Why join us? We have a stable pipeline of work and a great reputation in the industry. We also offer...  ...Projects + Experience with ground-up + ProCore or similar construction management software experience Interested in hearing more?... 

Hub Group

Experienced CDL-A Truck Driver - Home Daily - Average Up To $90k/Year Job at Hub Group

 ...Hub Group is now hiring Dedicated CDL-A Drivers in Shippensburg, PA \n\n Top Pay & Benefits: \n\n \n\t ~ Local routes, home daily \n\t ~ Average up to $90,000 per year...  ...aboard and be part of what makes us an elite trucking team. \n\n Get Started: \n\n \n\t...