Job Description

Job Title: Principal Business Analyst - Salesforce

Location: Onsite 3 days per week - Woburn, MA

About the Role:

Our client is seeking a highly experienced Principal Business Analyst specializing in Salesforce to join their Information Technology team. In this role, you will be instrumental in developing and maintaining their Salesforce platform, engaging with internal customers to understand their needs, and delivering quality software that provides measurable business value. You will collaborate with cross-functional teams to deliver strategic solutions and ensure that deliverables align with business objectives.

Compensation: $130,000, 12% Bonus, 15k RSU vest over three years

Key Responsibilities:

• Lead and advise Business Analysts, sharing knowledge and expertise to enhance application functionality and design.
• Provide cross-functional and technical expertise across multiple business areas, focusing on system and process integration points.
• Offer strategic, forward-looking vision when configuring or customizing solutions to maintain flexibility and future integration opportunities.
• Lead cross-functional requirement sessions to elicit, document, and analyze business requirements and functional specifications for complex projects.
• Identify operational inefficiencies and high-level integration issues, suggesting alternative solutions to cross-functional problems.
• Conduct peer reviews of project deliverables to ensure high-quality outcomes.
• Develop and maintain productive business customer relationships, acting as the “voice of the customer” to the IT project team.
• Proactively identify ways IT can add value to business teams, providing thought leadership and improving processes.
• Demonstrate how new technologies and best practices can be incorporated into business and IT processes.
• Estimate, plan, manage, communicate, and execute essential duties with a focus on the uniqueness of each project.
• Create or oversee the creation of clear and concise documentation throughout all project phases.
• Lead the elicitation, analysis, and documentation of complex requirements and business needs, utilizing techniques such as process mapping.
• Facilitate business and operational readiness for the deployment of systems and process changes.
• Partner with the Quality Assurance team to share project information and validate test scripts.

Requirements:

• 9 years of Business Analyst experience.
• A minimum of 7 years of experience bringing robust, scalable Salesforce solutions to market.
• Experience integrating Salesforce with external applications, including cloud solutions.
• Ability to work onsite 3 days per week.

If you are a strategic thinker with a passion for Salesforce and a track record of delivering impactful solutions, we encourage you to apply.

Please be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please confirm that they have an Eliassen.com email address and never provide personal or financial information to anyone who is not clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact InfoSec@eliassen.com.

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