Job Description

The Patient Services Representative 1 coordinates and participates in a variety of duties associated with daily clinic preparation process, patient identification, patient check in, charge posting, cash management and basic patient appointment scheduling. Conveys a positive image and provides information to ensure patients' needs are met.


Start your healthcare career and join this amazing team of dedicated healthcare professionals today!!!!

• Coordinates and participates in a variety of duties associated with daily clinic preparation process including: patient identification, patient check in/out, charge posting, cash management, patient appointment scheduling, patient registration and account set-up, phone calls.
• Competent in telephone system, takes and delivers messages to physicians, nurses and others. Reports medical information obtained from patients and referring physicians accurately, completely and in a timely manner. Distributes all messages according to practice communication standards.
• Serves as a role model by conducting self in a responsible, professional manner.
• Manage all incoming patient care requests related to in-basket activities, referrals, work que activity, and incoming telephone calls.
• Proficient with insurance coverage rules. Proficient with coverage and rules that apply to eligibility, network coverage, and benefits.
• Successful completion of mandatory insurance training and ongoing competency refreshers.

Job Tags

Full time,

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