Job Description
"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".
Job Title: IT Helpdesk
Location: Louisville, KY 40023 (Local only)
Duration: 6 Months
Pay Rate: $22/hr/W2
The training period (about 3 weeks) is onsite, post training is remote.
Job Description
Purpose Of The Position:
Provides Level 1 technical and operational support for inbound events (calls, incidents, chats, and alerts)
Responsible for resolving 70% of events on first contact while ensuring excellent customer service to 4000+ stores
Position Functions:
Autonomy & Supervision:
Knowledge And Skills Required:
Education:
Experience:
Skills and Other Requirements:
About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities
ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.
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