Job Description

Job Description

We’re looking for a General Manager to drive growth & profitability for Calo in Qatar.

We believe business is a team sport focused on solving customer problems. The bigger the problem, and the more people that have it, the more you win. The score is revenues and profits.

People pay you their hard-earned money to reward you for a job well done solving their problem. They come back to pay you more if nobody else does it better.

We’re looking for the captain of our team in Qatar.

Calo is an ambitious startup set on a mission to make healthy easy. We started <5 years ago with the simple idea that eating good food should not be hard (good food = good for your body, taste buds, & personalized to your nutritional needs). Our main product was meal subscriptions, but we’re expanding to retail and other verticals.

Since then, Calo is now the biggest healthy food brand in the GCC operating in +10 cities, employing +1,000 people, delivering +10,000,000 meals. But it’s still day 1. We have ambitions of becoming a global brand.

We scaled to 5 countries very quickly, and we want to open in more. We believe that the best way to win is to win locally. We’re on track to set up a local team for each market that obsesses over the customer needs of that particular market.

We’re looking to fill the role with someone who thinks and acts like an owner, embodies our values, and shares our passion for the mission. Our values are summed up in GOWKII: Growth, Obsession, Winning, Kindness, Impact, and Integrity.

Back to the role: what does it mean to own a market and become a GM? Your role is to get us to win, whatever it takes (within our values).

How is winning defined? The scoreboard for business is defined in revenues & profits.

How are profits achieved? By obsessing over what the customer wants and delivering that to the customer in the most efficient way.

You’d control and influence the levers: growth & marketing, operations, product, finance, people & culture, etc.

Our job would be to get you the resources you need, remove barriers from your way, and support/keep you accountable if needed.

Your mission will be described on this formula, with the variables changing depending on the market: Grow the market by X% in Y years while maintaining Z% EBITDA.

If you don’t know what EBITDA is, maybe this isn’t the role for you.

We hope you’d tell us :) But it would be something like this:

1. Obsess over the customer to deeply understand what they want.
2. Obsess over delivering that to the customer. Go above and beyond.
3. Build a culture of obsession. Recruit the best people.
4. Keep score. Ensure that all your efforts are paying off.

In an ideal world, you would have:

1. Started or managed a business before.
2. Had your back against the wall - faced difficult situations in business.
3. Shown clear signs of customer obsession in previous roles.
4. Had a winning track record.
5. Read a lot of business books and loved the business game.

Try recording a 3-minute video telling us why you’d be a great fit for the role, upload it on YouTube and share the link in your application.

Thank you for reading this far.

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