Fraud Investigator
Atlanta, Georgia( 3 days/week in the office )
Phone + SKype
Job Description:
What You'll Do:
Investigation and resolution of identified and reported fraud.
This includes performing a wholistic review of transactions, account profile, client behavior, and mitigating risk.
Remediation and reporting required aligned to the product and regulatory association.
Fraud Investigator will function as a liaison with Global Financial Crimes unit and additional stakeholders amid the referral process for regulatory reporting requirements.
Ensuring timeliness with required EWS/Zelle reporting standards and requirements
Efficiently manage caseload conducting timely outreach to clients and conducting interviews to understand the fact pattern where necessary
Proactively identify recovery efforts from reported fraud transactions to recuperate losses
Collaborates with Fraud Strategy on re-occurring fraud themes and assist on proposed decisions and action to be taken as a result of any fraud investigation
Ability to describe basic fraud and case resolution decisions in clear and understandable language to internal clients
Demonstrate ability to build and maintain strong working relationships with internal and external clients and act as a liaison in a professional manner with internal business units
Prepare and document review findings in a concise, understandable manner for written communication to the appropriate parties
Adheres to departmental and corporate policies to ensure guidelines are followed and executed in accordance with management's expectations.
These skills will help you succeed in this role:
Experience in a financial crime role 4 + years' Superior analytical, critical thinking and decision-making skills utilizing data extraction
Understanding of payment fraud, fraud schemes, common scams, and conducting payment fraud investigations.
Superior time management and organizational skills to balance investigative efforts with client outreach and timely follow up to gather details
The ability to research and respond to various methods of Debit card related fraud
Perform research regarding fraudulent authorizations and take actionable steps to recovery fraudulent transactions and mitigate reputational and financial risk.
Ensure proper case documentation and reporting
Knowledge of BSA/AML requirements, suspicious activity reports, and other applicable regulations
Excellent written and verbal communication skills
Detail oriented with the ability and desire to work in a team environment
Even Better If You Have:
Previous financial crime working experience
Understanding of financial services industry products and processes
Understanding of fraud and security issues within the banking and finance industry
Previous experience working within a client service/hospitality-based role
The candidate must also be proficient working with Excel, Access, Business and PowerPoint.
BADAL KANOJIA
IT TECHNICAL RECRUITER
Contact No: 2015814818
Email: Badal@stellentit.com
Gtalk; Badal@stellentit.com
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