Job Description

As a Facilities Operations Manager Sr you will plan, manage and guide multiple contracted services for a single client normally generating up to $4M in revenue to meet operating and financial goals, client objectives, and customer needs. 

Depending on the client, services are primarily facility support and/or custodial services but can also include food service and more. The Facilities Operations Manager Sr is an experienced operations manager responsible for developing and executing service solutions to meet customer needs and tastes. 

Job Responsibilities

• Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance.   
• Coach employees by creating a shared understanding about what needs to be achieved and how to execute. Reward and recognize employees.  
• Develop and maintain effective client and customer rapport for mutually beneficial business relationship. Demonstrate excellent customer service using Aramark's standard model.  
• Identify client needs and effectively communicate operational progress. 
• Adopt Aramark process and systems.  
• Ensure the completion and maintenance of P&L statements. 
• Deliver client and company financial targets  
• Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins  
• Maintain a safe and healthy environment for clients, customers and employees.  
• Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour. 

Qualifications

• Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management. 

• Meaningful experience in service industry or contract services, including managing teams. 

• Strong analytical, project planning, and financial management skills. 

• Ability to communicate effectively with clients, customers, colleagues and staff. 

• Must be able to stand for extended periods of time. 

Education

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