Event Customer Service Representative - Entry Level Job at New Catalyst Inc., Jeffersonville, IN

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  • New Catalyst Inc.
  • Jeffersonville, IN

Job Description

We're seeking an energetic and outgoing Event Customer Service Representative to join our growing event outreach team ! This entry-level role is perfect for individuals who enjoy interacting with people , thrive in fast-paced environments , and want to gain hands-on experience in customer service, event marketing, and community engagement. No prior experience required-paid training provided. Key Responsibilities:

  • Represent clients at community events, pop-up promotions, and outreach campaigns
  • Greet attendees, answer questions, and provide a positive customer experience
  • Assist with event setup, breakdown, and onsite organization
  • Engage with the public to share information about products, services, or nonprofit causes
  • Support team leads with event flow, customer inquiries, and basic reporting
  • Maintain a professional, friendly, and approachable demeanor at all times
  • Communicate event results, customer feedback, and engagement trends to leadership
Qualifications:
  • Strong communication and interpersonal skills
  • Positive attitude and eagerness to learn
  • Ability to work at event sites (retail venues, community centers, festivals, etc.)
  • Reliable, punctual, and comfortable engaging with diverse groups
  • Team-oriented with a willingness to take initiative
  • Able to stand for extended periods and move event materials as needed
Perks & Benefits:
  • Paid training with ongoing coaching and mentorship
  • Hands-on experience in events, customer service, and outreach
  • Opportunities for advancement into leadership, training, or event management
  • Supportive, team-focused culture centered on growth and development

Apply Today - Immediate Start Available!
Kickstart your career as an Event Customer Service Representative and gain practical experience in event marketing, customer service, and community engagement while growing within a fast-paced, high-energy team .

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