Job Description

LaSalle Network is currently working with a client who is hiring for a both a 2 nd shift and part time Dispatcher. This position is onsite in their Columbia, MD office! Our client is looking for an individual that is outgoing, open minded, and ready to learn!

• Utilize and maintain automated monitoring equipment for fire and intrusion alarm signals received from company owned buildings
• Coordinate responses which involve on-call personnel, fire, police, rescue and government agencies in a timely fashion
• Serve as central information hub for after-hours calls/situations and emergencies
• Receive initial call and coordinate response to emergencies
• Respond to sensitive issues with strict confidentiality
• Identify and communicate or resolve potential security and safety issues at corporate or retail locations
• Update/enter PIN codes
• Convey professionalism and positive attitude when interfacing with public, associates and vendors
• Maintain key systems, process orders and make keys as needed for all facilities including Real Estate department properties
• Remote training and assistance of store management for alarm systems
• Direct calls, locate resources and coordinate responses, inform/update/follow up as needed
• Remotely program alarm panels
• Coordinate service calls on all retail Loss Prevention related equipment

• 1+ years of experience in similar field preferred
• High school diploma

If you are interested in the Dispatcher  position and qualify based on the previously mentioned requirements, please apply today!

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