Job Description

Customer Service

Department: Customer Service

Employment Type: Full Time

Location: NHQ

Compensation: $16.00 - $18.00 / hour

Description

About the Role

Are you someone who thrives on connecting with people, solving problems, and keeping things running smoothly? Join our vibrant Customer Service team , where your voice is the first touchpoint for our customers and your impact is felt across every department.

Shift: Monday-Friday 6:30am-3:30pm CST
Pay: $16-$18/ hr. depending on experience

Key Responsibilities

What You'll Do

• Be the first point of contact for inbound/outbound calls
• Assist customers with inquiries, concerns, and resolutions
• Process customer payments (ACH, credit card, deposits)
• Maintain accurate records in our systems and databases
• Collaborate with internal teams to finalize paperwork and approve projects
• Use T-Mobile Dialpad to manage daily call flow

Skills, Knowledge and Expertise

What You Bring

• 1-3 years of phone-based customer service or administrative experience
• 1-3 years working in a professional office environment
• Proficiency with Microsoft Word & Excel
• Strong communication skills, a friendly and upbeat attitude, and the ability to multitask like a pro

Benefits

Perks & Benefits

• Healthcare Coverage (Eligible after 60 days)
• Fun Office Incentives to keep spirits high
• 401(k) Retirement Plan (Eligible after one year)

Ready to Apply?

We'd love to hear from you!

Email: careers@roofsbyaspen.com

Apply Online: workforaspen.com

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Job Tags

Full time, Work at office, Monday to Friday, Shift work,

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