Job Description

Job Description

Job Description

Overview:

Community Service Officer's (CSO) are part-time student employees of the Oakton College Police Department that perform the following duties: Clerical duties such as maintaining files and records, processing forms, gathering and organizing documents, and typing and photocopying documents; answering telephones, monitoring cameras, responding to general inquiries regarding Department programs, and routing specific calls to appropriate personnel; attending college policing outreach events to distribute information flyers and provide information on college outreach events.

Department Name:

Oakton Police Department

Campus Location:

Des Plaines

Length of Employment:

Fall 2025- Spring 2026; with opportunity to renew employment for Summer semester 2026.

Can a student do homework in this position?

Sometimes

Hours Available:

5-15 hours a week, Monday- Friday

Schedule Flexibility:

Student schedule will fluctuate based on what assignments are accepted/refused. Once accepted, students are expected to follow through with their determined schedule with minimal adjustments.

Tasks, Duties and Responsibilities and Learning Outcomes :

- Complete a 1 week mandatory training with the Police Department. (PF)

- Perform accepted assignments as described in the terms outlined by the supervisor and staff. (PF)

- Provide office support with general projects including but not limited to: filing, scanning, shredding, and copying. (PF)

- Maintain confidentiality and secure handling of paperwork containing personal or academic information. (PF)

- Answering telephones, monitor the cameras, responding to general inquiries regarding department programs. (PF)

- Attending College policing outreach events to distribute informational flyers and provide information on college outreach events. (CM)

- Communicate with staff and supervisor regarding any challenges or issues that arise during each assignment and collaborate with staff in finding resolutions. (CT)

- Refer visitors and students to proper resources/officers based on an individual's needs. (CM, CT)

Student Employment Learning Outcomes Defined:

The National Association of Colleges and Employers (NACE) has identified 8 career readiness competencies that broadly prepare college students for a successful transition into the workplace. Listed in alphabetical order, they include:

1. Career and Self-Development (CD)

2. Communication (CM)

3. Critical Thinking (CT)

4. Equity and Inclusion (EI)

5. Leadership (LD)

6. Professionalism (PF)

7. Teamwork (TW)

8. Technology (TC)

For more information about the NACE Career Readiness Competencies, please visit - readiness/competencies/career -readiness-defined/.

Candidate Qualifications (Knowledge, Skills, and Other abilities):

- Must be enrolled in at least 6 credit hours during Fall and Spring semesters.

- Must have an overall GPA of 2.0 or higher and be in good standing at Oakton College.

- Eligible to work in the United States.

- Able to sit for extended periods of time.

- Demonstrated reliability and responsibility.

- Friendly, flexible, organized, courteous and punctuality a must.

- Exceptional communication and organizational skills with strong detail orientation preferred.

- Proficiency and experience using Microsoft Office and Google technology (GSUITE) preferred.

- Demonstrated ability to work independently.

- Ability to complete assignments at the Des Plaines campus.

- Ability to monitor cameras and record events.

Application Process:

All interested applicants should complete an online application and provide a resume.

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