Job Description

Position Objective : The Service Department Sales Manager will not only lead our sales team but also directly manage sales efforts for key accounts including Consultants, General Contractors, and Public Entities. This role requires a strategic thinker with a proven track record in commercial roofing sales and strong leadership skills to drive the team towards achieving sales targets. The ideal candidate will possess exceptional communication and negotiation skills to foster relationships with key stakeholders and deliver outstanding customer service.

What you’d be doing:

Job Functions:

Sales Leadership:

• Lead, mentor, and motivate a team of commercial roofing service sales representatives to achieve sales targets and exceed performance expectations.
• Develop and implement sales strategies to expand the customer base and increase revenue streams in the commercial roofing sector.
• Conduct regular sales meetings to review performance, provide feedback, and offer support to team members.
• Monitor sales metrics and key performance indicators to track progress and identify areas for improvement.
• Regularly report back to the Division President on progress and business forecasting.

Key Account Management:

• Directly manage sales efforts for key accounts including Consultants, General Contractors, and Public Entities.
• Cultivate and maintain strong relationships with key stakeholders to understand their roofing needs and preferences.
• Collaborate with key accounts to develop customized roofing solutions that meet their specifications and project requirements.
• Address inquiries, concerns, and requests from key accounts promptly and effectively to ensure high levels of customer satisfaction.

Business Development:

• Identify new business opportunities and market trends within the commercial roofing service and replacement industry to expand the company's market presence.
• Develop and maintain a robust pipeline of potential clients and projects.
• Collaborate with marketing and business development teams to develop promotional campaigns, materials, and strategies to attract new clients.
• Attend industry events, trade shows, and networking functions to promote the company's commercial roofing services and build professional relationships.

Sales Performance Analysis and Reporting:

• Analyze sales data and market trends to identify opportunities for growth and improvement in the commercial roofing service and replacement segment.
• Prepare regular sales reports, forecasts, and analyses for senior management to evaluate sales performance and make informed business decisions.
• Develop and implement corrective actions and strategies to address any sales-related challenges or issues.
• Report on weekly numbers for metrics directly to Division President.

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