Job Description
Job Description
Job Description
Duties and Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Respect all owner/residents’ privacy, information, perspective, priorities, times, and resources.
- Acts as the owner/resident’s liaison between all aspects of the association.
- Maintain a warm and friendly demeanor at all times.
- Attends to owner/resident’s personal and domestic needs including, but not limited to: Escort to and from the unit; attending to (carrying) the owner/resident/resident ’s belongings, if needed/requested.
- Preparation of unit for owner/resident arrival this includes stocking any groceries the owner/resident arranged to have delivered to the property and if approved by owner/resident, conduct a Unit Wellness Check.
- Service the owner/residents and guests with beverage requests in the Grand Lobby.
- Make reservations for dining, events or similar, ensuring that all necessary information is recorded properly, if requested.
- Call and confirm reservations for special events, dining, youth activities, spa, fitness, and any other needed follow up for any events, if requested.
- Arrange for special requests for owner/resident, to include airline reservations, ground transportation, hotel accommodations, tickets to major events, golf outings, tours, ordering and delivery of flowers and baskets, and any other services that would accommodate the owner/resident’s needs, if requested.
- Resolve all owner/residents’ concerns promptly. If unable report to management immediately for assistance.
- Conduct all services for the association as an ambassador - with integrity and in a professional manner at all times
- Approach all encounters with residents, guests, and fellow employees in a gracious, attentive, courteous, and service-oriented manner.
- Establish relationships with local merchants and service providers as needed.
- Take part in maintaining a clean working environment.
- Maintain regular attendance in compliance with KWPM’s standards, as required by the employee handbook, scheduling, which will vary according to the needs of the Association.
- Maintain the highest standards of personal appearance and grooming, which include but not limited to, wearing proper attire and approved uniform.
- Maintain professional relationship with residents and guests- directly responsible for owner/resident satisfaction.
- Maintain a clean and organized working environment- the Butler provides a lasting impression to all guests and residents of the Association.
- Provides quality service to residents and guests.
- Produces any needed communications to meet Association request/needs.
Job Tags
Local area, Immediate start,