About Wipro
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs.
We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their boldest ambitions and build future-ready, sustainable businesses.
A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 250,000 dedicated employees serving clients across 66 countries.
We deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.
Consistent experience in White Glove Support for senior executives.
Managing multiple devices and conference rooms,
Extensive experience in troubleshooting.
Crestron certification is preferred.
Support and troubleshoot Apple devices (Apple TVs, iPads, MacBooks, iMacs)
Duties and Responsibilities
o Support our internal design engineers on a project by project basis
o Design and oversee audio visual system throughout the project lifecycle.
o Responsible for creating and maintaining wiring diagrams, schematics, and elevations.
o Collaborate with external vendors to ensure the correct hardware is sourced and maintained.
o Identify trends in support operations to proactively prevent problems and develop processes to resolve.
o Take corrective actions to solve problems in a timely manner with minimum impact to the user.
o Support and troubleshoot Apple devices (Apple TVs, iPads, MacBooks, iMacs)
o Able to thrive in an dynamic environment and be adaptable to change in work and priorities .
Key Qualifications
o 5+ Years in enterprise/corporate/commercial audio visual system design
o Excellent verbal and written communication skills.
o Excellent teamwork skills.
o Familiarity with macOS, Linux, Pages, Numbers, Excel, etc..
o Proficient in AutoCAD drafting and modeling is strongly preferred
o Strong Experience with major industry manufacturers including Extron, Crestron, Cisco, etc.
o Ability to independently troubleshoot and root cause AV systems issues.
o Ability to work independently and handle multiple tasks/projects
o Strong aptitude for logical and strategic thinking.
o High attention to detail
o Knowledge and experience in IT network communications.
o Great interpersonal skills. Able to interface with colleagues and customers
o Must be highly energetic, well organized and responsible.
o Must be able to track projects in detail with a focus on accurate deliverability dates
Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law. Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group.
The potential compensation for this role is based on labor costs in local markets, as well as the job-related skills, knowledge and experience of the candidate. Expected base pay for this role ranges from [$60,000] to [$90,000]. Based on the position, the role is also eligible for Wipro’s standard benefits and additional compensation offerings, including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options as well as potential incentive or variable compensation .
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