Job Description

Location: Boston, MA Category: Administrators Posted On: Thu Sep 5 2024 Job Description:

Position Description : The Assistant Director overseeing retention and student success reports to the Associate Director of Advising and LifeMap and is part of a leadership team that is responsible for supporting the development, implementation and assessment of programming that foster academic success and retention for students who have fallen below satisfactory academic standing. The Assistant Director will provide leadership for Early Alert programming including intrusive and holistic student support services and targeted interventions. In addition, the Assistant Director will manage the TargetX Retention Suite/Early Alert System.

Supervision Received: Reports to the Associate Director of Advising and LifeMap

Specific Duties:

• Supervises LifeMap Navigators, peer mentors and student assistants.
• Functional Responsibilities.
• Provide direct supervision and evaluation of retention-specific staff including but not limited to LifeMap Navigator, peer mentors and student assistants.
• Implement and manage the TargetX Retention Suite/Early Alert system using data-driven, proactive and asset-based student success strategies.
• Collaborate with the Director and Associate Director to plan and facilitate staff meetings, professional development and trainings for staff and student workers.
• Collaborate with the Associate Director to design and deliver faculty and staff training curriculum on the TargetX Retention Suite/Early Alert System's purpose, tools and expectations.
• Analyze data from the TargetX Retention Suite to identify trends and develop strategies for intervention and support for targeted student populations.
• Use data to continuously assess the effectiveness of and student satisfaction with student retention programming.
• Engage with faculty, coaches, navigators and other student support professionals to ensure a holistic approach to student success and to facilitate reporting of academic progress/updates for students.
• Ensure timely communication with students not making satisfactory academic progress to provide guidance, resources and referrals to appropriate support services.
• Maintain accurate records of student interactions and interventions in compliance with privacy regulations, including FERPA.
• Serve on departmental, divisional and college-wide committees.
• Performs other administrative duties as assigned.

Job Requirements:

• Master's degree and five years of full-time experience in academic advising, student assessment, career development or program/project management; or an equivalent combination of education, training and experience.
• Demonstrated expertise in academic advisement, student services.
• Prior experience managing or using early alert and student information systems.
• Demonstrated supervisory and leadership experience.
• Excellent organizational, interpersonal, verbal, written communication, and presentation skills.
• Proven ability to successfully manage projects and meet deadlines in a fast-paced environment.
• Proven ability to work with a diverse, faculty, staff, and student population.

Preferred Qualifications:

• Bilingual-English and another language.
• Experience working in a community college and/or Minority Serving Institution (MSI).
• History of working with BIPOC and LGBTQ populations.

Additional Information:

Salary Range: $80,000.00 - $90,000.00

Review Date: September 30, 2024

Applicants who do not meet the qualifications as noted above are encouraged to put in writing precisely how their background and experience has prepared them with the equivalent combination of education, training and experience required for the responsibilities of this position.

PI249103120

About Bunker Hill Community College

Bunker Hill Community College is a multi-campus institution with vibrant, urban campuses in Boston, Massachusetts, in nearby Chelsea, Massachusetts, and at three satellite locations in the Greater Boston area. Founded in 1973, BHCC is the largest of the 15 community colleges in Massachusetts, serving some 18,000 students annually across all modes of instruction. The College offers certificates and associate degrees, early college and dual enrollment, non-credit community and corporate training, and industry specific training programs. The College is the 8th most diverse higher education institution in the United States, and is a Hispanic and Asian American and Pacific Islander Serving Institution. Approximately 900 International Students attend from 107 countries, speaking 75 languages.

Connections working at Bunker Hill Community College

Job Tags

Full time,

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