Job Description
Title: Admissions Counselor
(College of Adult Undergraduate Studies and Graduate Studies) (CAUS/GRAD)
FLSA: Exempt Hours: 40/week
Basic functions
The College of Adult Undergraduate Studies and Graduate Studies Admissions Counselor will play a key role in recruitment and enrollment in the graduate and/or adult undergraduate studies programs. This position will be responsible for guiding prospective students through the admission process, from initial inquiry to enrollment. Evaluate and document the effectiveness of application and recruitment methods for assigned areas, leveraging professional judgement and data analysis to identify top prospects. Utilize evidence-based recruitment strategies, best practices, and approved messaging to attract and engage prospective students. Provide office-wide leadership and expertise on assigned projects, working closely with the AVP for Enrollment Management.
Essential functions
• Foster, build, and maintain strong professional relationships with prospective students.
• Strategically utilize resources to guide students through the enrollment funnel, from initial inquiry to successful deposit, and ultimately drive enrollment growth.
• Recruit and advise prospective CAUS/GRAD students about academic programs, and admission requirements.
• Evaluate applications, transcripts, and other admission materials to determine admission eligibility.
• Communicate admission decisions to students.
• Collaborate with faculty, staff and other departments to promote academic programs and services.
• Participate in recruitment events, fairs, info sessions, open houses, conferences and others to promote the University and its programs
• Provide exceptional customer service, responding to inquiries and resolving concerns in a timely manner.
• Performs such similar, comparable, or related duties as may be required or assigned.
Qualifications
Knowledge: Bachelor’s degree from an accredited University/College.
Experience: Familiarity with principles of marketing and/or sales is desired, whether through direct experience or coursework. Priority given to candidates with one or more years of experience in higher education admissions, marketing or sales.
Skills/Aptitude: Excellent written, oral, and interpersonal communication skills. Computer and database literate, strong organizational and interpersonal skills as well as the ability to be self-motivator and work independently as well as with a team toward institutional goals is a must.
Ability to work as a member of the admissions team to implement enrollment strategies to meet established goals. Good driving record and valid driver’s license. Positive attitude and temperament.
Working Conditions: Normal office environment, travels within Maryland and surrounding region, some evening and weekend hours are required to meet the needs of adult learners and graduate students. Attendance at weekend recruitment events is expected
Training Requirements:
a. Preventing Exposure to Bloodbourne Pathogens
b. FERPA
c. Title IX
d. Hazard Communication Right to Know
e. Active Shooter
f. Office Hazards
g. Mission Orientation
Additional Info:
Notre Dame of Maryland University does not discriminate in offering equal access to its educational programs and activities or with respect to employment terms and conditions on the basis of age, ancestry, color, creed, disability, gender, gender identity, genetic information, marital status, national origin, race, religion, sex, sexual orientation, or protected veteran's status. The following person has been designated to handle inquiries regarding the non-discrimination policy: Greg FitzGerald, Chief of Staff, Notre Dame of Maryland University, 4701 North Charles Street, Baltimore, MD 21210, 410-532-5109.
For all other employment inquiries, please contact Human Resources at 410-532-5898 or human_resources@ndm.edu. Notre Dame of Maryland University is an EEO employer.
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