Job Description

LHH Recruitment Solutions seeking a detail-oriented and organized Administrative Assistant to join our team. This role involves direct interaction with customers, managing schedules, processing transactions, and ensuring seamless communication across teams.

Key Responsibilities:

• Serve as the primary point of contact for customer relations, ensuring a positive customer experience.
• Create and process purchase orders in SAGE and coordinate with Accounts Payable for timely payments.
• Utilize Smart Sheets and Google Meets to manage tasks and facilitate communication.
• Participate in remote training sessions via Microsoft Teams with other branches.
• Operate Service Trade to manage scheduling systems, assigning technicians based on skills and territory.
• Communicate with customers to confirm, schedule, and reschedule appointments.
• Process and manage credit card transactions for customer sales.
• Handle subcontractor invoices, ensuring accurate processing and payment.

Qualifications:

• Proven experience in customer service, scheduling, or a similar role.
• Proficiency in SAGE , Smart Sheets , Google Meets , and other relevant software systems.
• Strong organizational skills with an ability to manage multiple priorities.
• Excellent communication skills, both written and verbal.
• Ability to work collaboratively with internal teams and external customers.
• Experience with Service Trade or similar scheduling systems is a plus.

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