Job Description
About Harvest Hill:
Harvest Hill Beverage Company is one of the nation’s largest independent branded beverage producers, delivering consistent annual revenue growth, with sales of just under $1 billion. The company was formed in June 2014 with the acquisition of Juicy Juice, and further expanded with 3 subsequent acquisitions which were consolidated into one company in May 2017. Our portfolio of iconic brands, including Juicy Juice®, SunnyD®, Veryfine®, Fruit2O®, Little HUG®, Daily’s Cocktails®, and Nutrament®. We manufacture, market, and distribute across multi-channels including Grocery, Mass Merchandisers, Warehouse Clubs, Convenience, Foodservice, and Liquor Distributors. Harvest Hill is headquartered in Stamford, CT with a nationwide network of manufacturing and distribution facilities. We employ over 1,000 employees in the United States and are owned by private equity firm, Brynwood Partners. For more information, visit harvesthill.com.
Position Summary:
AR Manager, Deduction & Reporting is responsible for the management of resolving customer deductions in a timely manner while identifying trends that will influence and change customer behaviors as required. The incumbent is accountable for the financial integrity of all deduction-related transactions. Major responsibilities include root cause analysis, validation, resolution and reporting of all customer deductions. Accurate and timely resolution of all deductions within guidelines with a focus on deduction prevention.
Primary Position Responsibilities:
• Supervise team, research and validate trade and non-trade deductions.
• Responsible for day-to-day workload oversight for the deductions team, including prioritizing where to concentrate efforts towards specific trade deductions, non-trade
deductions or customers. Work will be performed in TPM/Exceedra (Trade Management system) and the accounts receivable ledger (Microsoft AX) and our customer and logistics portals.
• Train team and provide guidance on efficient resolution tactics and develop/Maintain SOP documentation.
• Partner with sales team and brokers to dispute and collect invalid deductions.
• Perform research on recurring deductions, identify trends and help in identifying root causes and solutions to prevent deductions from continuing. Partner with Operations, Customer service, Finance and Sales teams as well as customers to achieve this goal
• Work in coordination with the cash application team to identity any customer or payment trends and recover invalid claims.
• Identify and implement process improvements and partner with IT to implement technology solutions that will make the resolution of trade and non-trade deductions more accurate while reducing cycle times. • Develop forecasts for non-trade deductions based on trends.
• Provide monthly reporting to finance and operations management to identify deduction trends, monitor productivity & track results all business units.
• Partner with other Departments to provide financial insight on process gaps, opportunities and specifically the impact of deductions on cash flow.
Position Qualifications:
• Bachelor's degree in Accounting or Finance
• 5+ years Accounts Receivable experience and 3 years supervisory experience. Prior experience working with deduction policies and procedures while collecting invalid deductions is highly preferred.
• Demonstrated ability in leading and coaching teams. • Knowledge with Trade Management systems and deduction processing tools; TPM/Exceedra highly preferred • Proficiency in Microsoft Excel (eg. Pivot Tables, V-lookups, formulas etc.)
• Demonstrated ability to follow prescribed procedures leading to effective trade and non-trade deduction management.
• Strong drive for results and action orientation.
• Consumer packaged goods experience strongly preferred.
• You must be an effective collaborator and be able to communicate effectively with cross functional teams.
• Ability to manage time, multiple priorities and handle a high volume of work.
• Strong organizational skills and the ability to multi-task
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